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GOLDPoint Systems Blog

Original articles created to support the lending industry.

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GILA Loans

1 min read

What Are GILA Loans?

If you spend any amount of time looking over GOLDPoint Systems documentation, you’ve probably come across the term GILA Loan once or twice. But what exactly IS a GILA loan?

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Photo by Mikhail Nilov

2 min read

Amortization Methods: Why Bother?

In today’s world, where sophisticated computers effortlessly crunch numbers and calculate complex payment structures, it might seem redundant for...

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General Ledger Platinum GOLDPoint Systems

2 min read

Breaking News: First G/L Platinum Client Live!

On Thursday, January 25th, one of our clients fully converted to G/L Platinum, becoming GOLDPoint Systems’ first client to go live! The conversion...

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Photo by Lukas: Pexels

3 min read

GOLDPoint Systems’ 2023 In Review: Last Year’s Development Highlights

2023 was a big year for GPS and its clients. We continued the march towards our all-Web future, servicing a ton of loans and making our client...

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Photo by Engin Akyurt Pexels

2 min read

2023 By the Numbers

Once again, it’s been a stellar year here at GOLDPoint Systems. That’s because you, our clients, are doing great business. Let’s look at the numbers,...

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Photo by Anete Lusina at Pexels

2 min read

Pay-by-Text: Our Client’s Year in Review

Pay-by-Text is one of our most exciting features, so we were thrilled when one of our clients began offering it to their customers this past year....

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Photo by Song Kaiyue

1 min read

Tips and Tricks for Reducing Slowdown in CIM GOLD

Do you ever find yourself working in CIM GOLD and thinking it feels…sluggish?

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Photo by Polina Zimmerman

4 min read

Make a Habit of Reading the Errors and Warnings in the Credit Report

Each monthend, our system runs credit reporting for every institution who reports accounts to the credit repositories (Equifax, TransUnion, Experian,...

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Photo by Jan van der Wolf Pexels

2 min read

Address Hygiene Using CIM GOLD

Address hygiene involves “cleaning up” mailing addresses. But did you know you can use CIM GOLD® to take care of address hygiene?

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Address Hygiene

3 min read

What Is Address Hygiene?

When was the last time you received something in the mail addressed to someone who no longer lives there? I’ll bet it happened at least once in the...

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Photo by Andrea Piacquadio

2 min read

If You Aren’t Using This Customer Search Option, You Absolutely Should

Sometimes, I struggle to come up with ideas for these blog posts. Other times, an idea drops into my lap so perfectly and with such obvious urgency...

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GOLDPoint Systems GOLDTrak Online GTO

2 min read

Welcome to GOLDTrak Online

As GOLDPoint Systems (GPS) continues its journey towards a fully web-based future for its products, the functionality offered by The Lending Engine...

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Photo by Pixabay photo/pile-of-folders-357514/

3 min read

5 Amazing Features of Document Engine

If you were at GAIN last week, you may have heard some buzz about our newest Lending Engine application, Document Engine. In case you didn’t make it...

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Photo by Talena Reese pexels photo american-flag-and-flag-of-texas-under-blue-sky-10471017

3 min read

Newsflash: GOLDPoint Systems Now Regulated in Texas!

We are thrilled to announce that GOLDPoint Systems (GPS) has become a regulated loan software vendor in the state of Texas! We all know things are...

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pexels-yan-krukau

2 min read

Fast and Easy Mnemonic Lookup in the Help Center

Four years ago, we published a small series of blog posts discussing tips and tricks for navigating DocsOnWeb, our old help documentation website....

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After Hours Processing Exceptions Report

5 min read

Have You Checked the Afterhours Processing Exceptions Report?

We need to talk. And it’s going to be awkward. Like that hygiene conversation with your tween, where you have to tell them it’s time to start wearing...

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Another Client Goes Mobile

3 min read

Breaking News: Another Client Goes Mobile

We are excited to announce that another one of our clients has recently started using GOLDAccount Center (GAC) Mobile! This is becoming quite the...

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Pexels Monstera

1 min read

Welcome to GOLDPoint’s Expanded Loan Portal

In the complex modern lending industry, supplemented as it is with vendors and investors, institutions that service customer loans regularly need to...

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GOLDAccount Center API Documentation

3 min read

All About Our New & Improved GOLDAccount Center API Documentation

We’ve recently made some changes to our documentation for the GOLDAccount Center APIs. These APIs allow your institution’s website or mobile app to...

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Photo by Charlotte May: Pexels black-student-listening-to-music-using-smartphone-in-park-5965930

4 min read

Integration Spotlight: Solutions by Text

This month we’d like to spotlight one of our most popular third-party integrations:

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Thirdman Pexels GOLDPoint Systems updates

2 min read

What’s New or Core Update? The Lowdown on GOLDPoint’s Monthly Releases

GOLDPoint Systems prides itself on being the best in the business, and communication is an important part of maintaining that credibility. After all,...

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GOLDPoint Systems Lending Engine

3 min read

Presenting: The Lending Engine!

Within the past year GOLDPoint Systems has unveiled our most powerful tool yet, the Lending Engine! The Lending Engine is our collection of web-based...

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Photo by Towfiqu barbhuiya

3 min read

Save Time and Money with Our Newest API

There’s a new star in our API Library! Find out how the Get Customer By Phone call can increase revenue by saving you time and money. Picture the...

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GOLDPoint Systems Product Catalog

1 min read

Yes, We Can Do That: A Highlight of GOLDPoint Systems’ Product Catalog

GOLDPoint Systems has been around since 2005. Over the last 18 years, the needs of our clients and the demands of the industry have pushed us to...

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Lending Strategies To Succeed During Recession

5 min read

7 Strategies to Help You Succeed During a Recession

With the Federal Reserve continuing to raise interest rates and the instability of the markets right now, many companies are planning for a...

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GOLDPoint Systems 2022 Numbers Review

1 min read

2022 By the Numbers

GOLDPoint Systems had one of our best years ever in 2022! That’s great news for you, because as our clients grow and succeed, GPS grows and succeeds....

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Office Space Bill Lumbergh Product Owner

4 min read

What is a Product Owner?

In previous posts I’ve written about Agile, Scrum and roles within Scrum. GOLDPoint Systems is in the process of migrating our dev teams over to...

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Photo by cottonbro studio

2 min read

GOLDPoint Systems’ 2022 In Review: Last Year’s Development Highlights

2022 was a big year for GPS and its clients. Bigger and bolder steps were made towards our all-Web future. In the meantime, we serviced a ton of...

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Photo by freestocks graphing paper with text

7 min read

7 Steps to Resolutions That Stick

It’s that time of year again: Resolution Time. The time of year where we all resolve to be better and meet our goals. The only problem is most of us...

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Monstera Pexels

2 min read

Why Aren’t You Using Debit Card Funding Yet?

Have you heard? GOLDPoint Systems offers debit card funding in both GOLDTrack PC and CIM GOLD.

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Photo by Tamás  Mészáros: https://www.pexels.com/photo/photography-of-library-room-12064/

1 min read

GOLDPoint University Joins the Help Center Family

Earlier this year, we discussed our efforts to make the Help Center even more helpful by infusing it with more task-based, How To-style...

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Franck on Unsplash

2 min read

MFA: Keep Customer Accounts Secure

If you are in the financial industry, you need trust. Your customers must trust that you will keep their information secure. They must trust that you...

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GOLDPoint Systems Scrum Daily Standup

3 min read

What is a Scrum Master?

A scrum master is a key component of an Agile development team. They pretty much run the show. The scrum master is responsible for managing...

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Agile Scrum GOLDPoint Systems

2 min read

Agile, Scrum and GOLDPoint Systems

I know this topic seems like a departure from our typical subject material—because it is. I’m writing this because GOLDPoint Systems has begun the...

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Jeremy White President GOLDPoint Systems

1 min read

GOLDPoint Systems is Proud to Announce a New President!

Provo, Utah, October 21, 2022 - GOLDPOINT Systems (GPS), a Division of DHI Computing Service, Inc., announced the promotion of Jeremy White as new...

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GOLDPoint Systems GAIN conference Snowbird Utah

2 min read

GAIN 2022: Bigger and Better Than Ever!

Last month we had our annual GAIN conference, and it was amazing! This year proved to be the best yet. Not only did we get to experience the majestic...

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Cottonbro - Pexels

2 min read

You're Invited to the DocsOnWeb Retirement Party!

You will be missed. Kinda. Not really.

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GOLDPoint Systems mobile App GOLDAccount Center

2 min read

It’s Time to Go Mobile

Recently one of our clients decided that it was time to Go Mobile! And we definitely agreed with them, so we immediately started to set them up to...

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Credit reporting CFPB compliance

2 min read

Are You Reporting to the Credit Bureau Correctly?

Credit reporting is becoming more important in everyday life for consumers. Their credit history not only unlocks opportunities for credit, but is...

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2 min read

By Default: Influence Customers to Make Great Decisions

In 1979 Spain started automatically enrolling all their citizens as organ donors. They allowed anyone to actively opt out of the system, but to be an...

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Gold Point Systems Help Center How To

2 min read

GOLDPoint’s Help Center: Now With More “How To”

Now that the Help Center is up and running for GOLDPoint Systems and its clients, the documentation team has been able to focus its long-term efforts...

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Automated workflow

2 min read

Welcome to the Automated Workflow Engine

Not to brag, but GOLDPoint Systems has underwritten 44 million loan applications over the years. That’s a lot, and even dividing up that number among...

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Photo by Vitaly Vlasov: https://www.pexels.com/photo/person-pointing-numeric-print-1342460/

3 min read

Introducing Global Tables!

This week I’d like to introduce one of our newest products: Global Tables! Global Tables allows you to easily upload, create, and access tables....

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Photo by Clay Banks on Unsplash

1 min read

What Are Institution Options, Anyway?

If you’ve spent any amount of time looking through our help documentation, you may have noticed that the phrase “institution option” comes up a lot....

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Photo by fauxels from Pexels

3 min read

Teaching Moment: Bankruptcies Stop Immediate, Future, and Recurring ACH Payments

When a person files for bankruptcy, our system is designed to stop all current and future ACH payments that may be set up on the account. This is...

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App Dashboard

2 min read

What is the App Portal (or Galaxy)?

You may have heard the term Galaxy, the App Portal, or Galaxy API being thrown around quite a bit for the last few months. You may have asked...

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Photo by Austin Distel on Unsplash

2 min read

Two Institutions Start Using Instant Funding

We are pleased to announce that two of our client institutions have recently begun offering Instant Funding to their customers using our new Debit...

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Photo by Glenn Carstens-Peters on Unsplash

2 min read

Checklists: The System Remembers So You Don’t Have To

Whether you have new employees in training or seasoned employees with a lot on their plate, it’s always helpful to have resources that prevent...

Read More
Computer APIs

1 min read

How to Test Galaxy API Calls

Web-based APIs are becoming an increasingly popular way to get work done in the modern world. With their ease of use, constant availability, and...

Read More
Audit App

2 min read

Introducing the Audit Logger!

At GOLDPoint Systems, we are excited to introduce you to one of our newest applications: The Audit Logger. The Audit Logger is a new application...

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Partnering

3 min read

Partner with Dealerships to Bring in More Loans

Recently my husband convinced me to go and look at cars. Our Ford Escape is on its last legs, so I agreed. His main push was either a new 4-door...

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Photo by Kaleidico on Unsplash

3 min read

2021 in Review: The Past Year’s Development Highlights

At GOLDPoint Systems (GPS), we are constantly improving our products to meet the needs of our clients and an ever-innovating industry. We pride...

Read More

1 min read

2021 By the Numbers

Wow! What a year we just had. GOLDPoint Systems has continued to grow and innovate, and it shows. We are coming off one of our best years yet and...

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Photo by NordWood Themes on Unsplash

4 min read

Pay-by-Text: Payments Made Easier

With roughly 26 billion text messages sent every day, a new frontier is opening up. And the brave companies are going to begin taking advantage of...

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Photo by Pavel Danilyuk: https://www.pexels.com/photo/person-in-white-long-sleeve-shirt-holding-white-paper-7654585/

2 min read

Reporting Sold Loans to Credit Repositories

December. The year is winding to a close and your institution’s employees are becoming increasingly scarce in the wake of holidays and vacations....

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Photo by Tima Miroshnichenko: https://www.pexels.com/photo/a-person-counting-money-6694965/

2 min read

Want to Save Over $100,000 Every Month?

What if I told you that you could do ONE thing to save thousands or even hundreds of thousands every month? You might think I’m lying or...

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Instantly funded loans with Repay

1 min read

How Our Partnership with REPAY Allows for Instantly Funded Loans

GOLDPoint Systems (GPS) continually strives to find ways to make its services more convenient, versatile, and accessible. Sometimes, this effort...

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Photo by Olya Kobruseva: https://www.pexels.com/photo/person-writing-on-white-paper-7247407/

2 min read

Refreshers and Revisions on GOLDPoint’s Vaulting Service

A couple years ago, GOLDPoint Systems (GPS) introduced our Vaulting service to our clients. This feature, developed to be compliant with Uniform...

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GOLDTrak credit pull equifax cloud

2 min read

Coming Soon to GOLDTrak: Pulling Credit Through the Clouds

I know you’ve been excited since reading about Equifax’s Big Move in my last post. And you’ve been wondering when all the changes on our end were...

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Photo by Christina Morillo: https://www.pexels.com/photo/close-up-photo-of-person-typing-on-laptop-1181675/

2 min read

Equifax’s Big Move

Over the past few years, Equifax has undergone a complete transformation to become the only cloud-native consumer credit reporting agency. With this...

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Photo by Christina Morillo: https://www.pexels.com/photo/person-using-silver-macbook-pro-1181467/

1 min read

Uploading Files with the File Services Plus API

In a past blog post, we introduced the File Services API and explored its use in adding and organizing files in bulk to accounts or applicants in...

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GOLDPoint Sytems Help Center

2 min read

Welcome to the Help Center: GOLDPoint’s New Documentation Website

The GOLDPoint Systems (GPS) documentation team is excited to announce the launch of the Help Center, a new website designed to replace and improve...

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The rise of cryptocurrency

3 min read

The Rise of Cryptocurrency in the Lending Industry?

Near the end of June, billionaire Ricardo Salinas Pliego tweeted that his bank was working toward becoming the first Mexican lender to accept...

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Lending API File Services

1 min read

File Services Plus API

The File Services Plus API allows you to add files into File Services Plus. File Services Plus is GOLDPoint Systems’ secure file storage system to...

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JD Power Lender Client Newsletter

3 min read

J.D. Power: Lenders Put to the “Digital Test”

Recently J.D. Power released the results of their 2021 U.S. Consumer Lending Satisfaction Study.SM The study revealed that the consumer lending...

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Lender's Guide DIY Marketing

4 min read

Lenders Guide to Content Marketing

In any industry, attracting new customers can be difficult. For example, did you know that 97% of potential loan applicants fail to complete their...

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reasons to use API

3 min read

7 Smart Reasons to Use an API

In today’s marketplace, you need to be agile. Your customers’ needs and preferences are constantly changing and you need to be able to adapt along...

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3 min read

Credit Reporting Guidelines for Business Accounts When a Consumer is Liable

All fingers and toes crossed, the economy may now be fully on the rebound. Jobless claims have been on the decline, and indicators are looking up,...

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5 min read

How to Protect Your Customers’ Financial Information

Your customers put their money in your hands, and often their bank accounts. They also routinely give you sensitive information like their Social...

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2 min read

The Show Must Go On: What We’ve Been up to This Past Year

It’d be nice if there was a big ol’ pause button our society could have pressed in early 2020, huh? “Well, this virus is looking like a pretty...

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Phone or online payments

1 min read

Do People Still Make Over-the-Phone Payments in the 21st Century?

In the modern era, where payments can be made online and using a smartphone, you may wonder if phone systems are outdated or even needed by your...

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3 min read

Five Tips to Great Communication

Everyone knows that the key to any great relationship is communication. And the finance world is no exception. To create great relationships with our...

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2 min read

Charge-Offs: Not Fun, But At Least They’re Not Hard

This feels like a very cliché way to start a blog post lately, but this past year has been rough. There are very few aspects of everyday life that...

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Loan approval in minutes

2 min read

How to Approve Loans in Less Than a Minute

In our fast-paced online world the difference between success and failure can be less than a minute. A mind-blowing YouTube video might never be seen...

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Evalutate customer payment

2 min read

Evaluating the Customer Experience When it Comes to Payments

While Black Friday shopping in November of 2020, I stopped into a well-known women undergarment store that shall remain nameless. The helpful teller...

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Late charges apply on Sunday seven day processing

2 min read

Seven-day Processing: Late Charges Can Now be Applied on Sundays

It was almost one year ago when I wrote the blog post about our system processing afterhours seven days a week…except when it comes to late charges....

Read More

2 min read

What are Parameter Substitutions in General Ledger?

I like to think of a General Ledger system as a mini-bank…or a giant piggy bank with lots of different slots. Did you ever have one of those saving...

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CFPB debt collection rule

4 min read

New Final Debt Collection Rule Highlights

On October 30th, the Consumer Financial Protection Bureau (CFPB) issued the first part of its long-overdue Debt Collection Practices final rule,...

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Five ways to support military

2 min read

Five Things You Can Do to Support Our Military

Did you know that our U.S. military personnel are between 2- and 10-times more likely to have delinquencies or defaults on their credit reports in...

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2 min read

Why Special Comments Codes are Essential When Reporting Deferments in Credit Reporting

It seems the only two cheery subjects anyone wants to talk about these days are the U.S. presidential election and Covid-19. Dare this blog post...

Read More

2 min read

Applying Custom Alerts to Accounts will Help with Loan Servicing

One doesn’t need to work in the finance industry very long to realize how complicated everything is.

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2 min read

Investor Portal and File Services Plus: A Marriage Made in Heaven

Some things just go together like peas and carrots.

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3 min read

7 Smart Reasons to Update Your IVR

Reasons to Update Your IVR:

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Photo by CoWomen on Unsplash

4 min read

How GOLDPoint Systems Helps with the CFPB Ruling on Small Dollar Loans

The Consumer Financial Protection Bureau (CFPB) recently released its final rule on small-dollar lending, where lenders were challenging the...

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Develop anti-phishing strategies

2 min read

Does Your Institution Have an Anti-Phishing Strategy?

Maybe you’ve been one of the lucky individuals who has received a text or email recently, allegedly from your bank, letting you know that some...

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2 min read

Electronically Signing, It’s Never Been Easier

If we’ve learned anything from the recent pandemic, we’ve learned that you can do a lot of things remotely. We can use Zoom to have “face-to-face”...

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3 min read

Understanding Precomputed Interest Loans

Precomputed interest loans are a popular method of lending for borrowers requesting less than a few thousand dollars for a loan term of less than...

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1 min read

Introducing a Great New Product to Help with Exception Handling

We have an easy-to-use product we’ve implemented into our deposit and loan servicing product, CIM GOLD®. This new product is called GOLD...

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Tips to understand customer payoffs

3 min read

Understanding Customer Payoff Quotes

Payoff quotes are an integral part of lending. Most customers need a payoff quote from a previous lender before opening a new loan for another...

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4 min read

How to Resolve the Payoff Error Message in CIM GOLD

Intended audience: Current clients and testers of GOLDPoint Systems

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1 min read

Collateral Doesn’t Have to be a Conundrum

When we say that GOLDPoint Systems strives to provide products to fit your institution’s every need, that commitment includes accommodations for...

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2 min read

A Window into How Two-way Texting Works on GOLDPoint Systems

A tutorial on texting seems like a waste of time. We all know how to text, right? But what if you are a collector using GOLDPoint Systems software,...

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3 min read

Regulatory Announcements

Regulatory Announcements

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Google Pay Apple Pay

3 min read

If You Build It, They Will Apple Pay: Exploring Digital Wallets

Recently my family was visiting my brother and his family, and we ordered a bunch of pizza for all of us. Since I didn’t have any cash on hand, I...

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loan calculation methods for loans

4 min read

Five Interest Calculation Methods Important to the Lifeblood of Loans

I remember being in Mr. Harrison’s 6th grade math class when he described interest to us. He said that if we had a 30-year mortgage and took all 30...

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Guide to Conventional Loans

18 min read

An In-Depth Guide to Conventional Loans

Loans can be categorized with one payment method. Our system allows seven possible payment method codes. Payment method codes determine how interest...

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1 min read

A Brief Guide to Action Codes

When dealing with hundreds or even thousands of loans, it’s impossible to always remember the special considerations each individual account needs....

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How to calculate line of credit revolving loans

4 min read

Calculating Average Daily Balance for Line-of-Credit Revolving Loans

GOLDPoint Systems categorizes loans once they’ve been opened into seven different payment methods. The payment method determines how to calculate...

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Track loan deferments

3 min read

Tracking COVID-19 Deferments

Many of your borrowers may be needing to defer loan payments due to COVID-19 related employment loss, furloughs, or other unexpected hardships. When...

Read More

3 min read

Credit Reporting in the Age of COVID-19

After three months trying to wrap our proverbial arms around this COVID-19 pandemic (at a safe distance, of course), most institutions understand by...

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Set up account relief GOLDPoint Systems

4 min read

Four Ways to Record Account Relief Using GPS Software

Your institution is likely fielding an increased volume of calls from borrowers out of work or with reduced paychecks asking if there is any way they...

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Work from home

5 min read

10 Expert Tips on Working from Home with Kids

As the coronavirus has spread across America, many workers have suddenly found themselves working from home. Not only that, but their kids are also...

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CIM Gold speed keys

1 min read

Give Your Tired Fingers the Gift of Speed Keys

If you’re reading this, chances are good that you spend a lot of your workday at the computer. Chances are also pretty good that you prefer to do as...

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4 min read

Taking the Hassle Out of Returned Payments

Payments that are returned due to non-sufficient funds are one of the most frustrating issues your institution deals with. Payments need to be...

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2 min read

How to Service Loans in Any State/Multiple States

When it comes to loan servicing across multiple states, you need a robust system to quickly and accurately manage loans, so you stay within the many...

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Fair Isaac FICO Credit score model

4 min read

Five Reasons to Not Be Afraid of FICO’s New Credit Model

Need something to worry about other than the Coronavirus? How about the FICO® credit score changes that go into effect later this year.

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Report settings for transactions

4 min read

3 Report Settings to Consider in Searches for Specific Transactions

Transactions are the lifeblood of a loan. Without transactions, the loan stagnates and does nothing. Transactions are the means by which funds move...

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Assist collectors with optimized collection queues

2 min read

3 Ways Collection Queues Benefit Lenders

Unfortunately, not every borrower at your institution will keep up with their payments. Some of them may even fall behind enough to land themselves...

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Different ways to manage interactions

2 min read

4 Keys to Quality Borrower Interactions

Communication with your borrowers is what keeps your business humming along. Whether it’s account updates or payment due date reminders, regular...

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Get Delinquent Borrowers to Pay

3 min read

7 Ways to Get Delinquent Borrowers to Pay

I think we can all agree, not getting paid is the worst. And when you have borrowers who are delinquent on their payments, that's what's happening;...

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7-day loan processing

2 min read

7-day processing: What about payments due on Sundays?

We hope by now you are enjoying 7-days-a-week processing. It’s been a year since our company completely revamped our system to process loan servicing...

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GOLDPoint Systems Training

1 min read

4 New Trainings to be Excited About

We understand that the lending environment is complex and competitive. And to stay ahead of your competition, you need to keep your skills up-to-date...

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3 min read

Understanding the Three Fee Types and How They Are Applied

Not all fees applied on a loan are the same. In fact, fees can vary widely in how they are applied, how they are paid, and how they affect the loan....

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3 min read

What is the Payment Application and Why You Should Care

Most borrowers understand they must meet the minimum payment amount by the payment due date, or their account may incur a late charge. However, what...

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5 min read

How to Effectively Manage Collecting on Past Due Accounts

Probably one of the hardest jobs at your institution is that of a collector. Working with the public can be highly stressful, especially with a job...

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dries-augustyns-58ASFVAP2Y4-unsplash 1

3 min read

Eight Keyboard Shortcuts for CIM GOLDTeller that You’re Sure to Use

CIM GOLDTeller® is GOLDPoint Systems transaction application that allows quick processing of loan payments, deposits, withdrawals, and any other...

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christin-hume-mfB1B1s4sMc-unsplash 1

3 min read

Customer Contact: Tools to Help Turn Lookers Into Buyers

Consumers don’t always rush into opening a loan. Most times, they will do some research and ask around before opening a loan. They will likely view...

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proxyclick-visitor-management-system-wsHvGRpT8Eo-unsplash 1 (1)

1 min read

Maximizing Help from Your Account Manager

Get the most out of your interactions with your account manager. Before you send that email or call, check these tips to ensure you have all the...

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photo-of-man-holding-a-book-927022 1

2 min read

One Cool Little Trick to Compare Potential Loans

Every lending institution knows that this is the time of year to ask borrowers if they would like any additional cash for the holidays, or whether...

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high-angle-view-of-paper-against-white-background-248537 1

3 min read

8 Ways to Get Your Borrowers to go Paperless

By now you’re aware that there are so many benefits to switching your customers from paper to electronic statements. And you know that it will save...

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glenn-carstens-peters-RLw-UC03Gwc-unsplash 1

4 min read

A Few “Favorite Things” to Make Your Job a Little Better

“Favorite Things” lists are popular this time of year, just ask your kids. But let’s be honest: adults have “favorite things” lists, too. How about...

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john-schnobrich-FlPc9_VocJ4-unsplash 1

3 min read

Measuring Loan Delinquency: Recency vs Contractual Delinquency

Between recency and contractual delinquency, neither is necessarily better or worse for recordkeeping. The method you choose to measure delinquent...

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glenn-carstens-peters-npxXWgQ33ZQ-unsplash (1) 1

3 min read

Best Practices: Condense PDFs Before Attaching in File Services Plus

This series explains the best practices for uploading images and documents in File Services Plus (FSP). This topic describes how to resize PDF files...

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glenn-carstens-peters-SL5d_8ywAAA-unsplash 1

3 min read

Best Practices for File Services Plus: How to Resize Photos in Bulk

This series explains the best practices for uploading images and documents in File Services Plus (FSP). This topic describes how to resize PDF files...

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marvin-meyer-SYTO3xs06fU-unsplash 1

3 min read

Three Important Factors When Uploading into File Services Plus

File Services Plus is an easy-to-use tool for uploading and saving all your files and documents connected with loan and deposit accounts. You can...

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3 min read

Three Reasons You Should Update to the Newest Version of CIM GOLD

Right before things get really busy around your lending institution this upcoming holiday season, GOLDPoint Systems has released CIM GOLD version...

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3 min read

Three Reasons to Check Loan Statistics Every Day

Loan and delinquency statistics are important matrixes for lending institutions to track. Most managers prefer to have that information updated more...

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3 min read

Winning Online: 7 Must-Haves for Your Company Website

I have a friend who uses a poster board to track all the sporting events, dance recitals, and other extracurricular activities for her four kids...

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4 min read

Five Ways Our System Helps You Be TCPA Compliant

The Telephone Consumer Protection Act was enacted in 1991 by the Federal Communications Commission. This act was passed long before cell phones had...

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6 min read

Important Dates Released for Timely IRS Reporting

Death and taxes, they say, can never be avoided. We can’t help you much with the former, but we can help you with the latter. GOLDPoint Systems wants...

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1 min read

How to Process Insurance Payments in CIM GOLD

Depending on the products and services your institution provides, you might occasionally encounter a situation where a customer’s insurance company...

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4 min read

A Crash Course on Account History

Don’t know much about history? Well, you’ve come to the right place. Account history can be as big a subject as U.S. History. Nah, that’s not true....

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5 min read

Important Payoff Options You Should Know About

Supporting financial institutions these past two decades has taught us one thing: no two businesses do things the same way. Off the top of my head, I...

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2 min read

How to Create PivotTables That Work (Really!)

Staring down mountains of data, is your heart rate ticking upward and upward? Are your hands trembling as you reach for your mouse to make sense of...

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Save money with electronic statements

1 min read

4 Ways to Save Money with eStatements

Did you know that you could save millions by switching to electronic statements? That’s exactly what one of GOLDPoint Systems’ clients did. Our...

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2 min read

Learning Management Systems for Software

An LMS, short for Learning Management System, is a platform to deliver eLearning content, educational courses, and training programs to an internet...

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4 min read

A Look Back On The Past Year Before Blasting Ahead To The Future

The summer is sadly slipping away from us. If we hurry, we may be able to fit in one last camping trip, one last trip to the lake, or one last...

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3 min read

3 Ways Messenger Benefits Lenders

How Messenger Benefits Lenders:

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4 min read

8 Ways to Create a Better Borrower Experience

How to create a better borrower experience:

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5 min read

Data Mining is Crucial to the Success of Lenders

Lending institutions have a mountain of data at their fingertips. The amount of data can be overwhelming, like climbing Mount Everest. What good is...

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Non performing loan bit

3 min read

A Little Option that Makes a Big Impact on Loans

For those unfamiliar with programming terminology, a bit is an indicator that can be on or off. It’s the 0 or 1 that comprises the first building...

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4 min read

Three Ways Merging Households Could Help Borrowers

Summer is a popular time for weddings. The joining of lives, homes, and bills. It’s that last one that can cause marital discord right from day one.

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2 min read

GOLDPoint Systems and CCPA Compliance

The State of California has passed a comprehensive consumer privacy law known as the California Consumer Privacy Act or CCPA. It has an effective...

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2 min read

Getting to Know: File Services Plus

It wasn’t too long ago that financial institutions stored loan documents in large filing cabinets. The amount of filing cabinets likely resembled the...

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2 min read

Calculating Amortization Schedules in CIM GOLD

Opening a new loan isn’t always an exact science. Savvy customers will likely want to see how different terms, down payments, or interest rates...

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3 min read

Force-Placed Insurance: A Necessary Headache for Lenders

Collateral on a loan is a lender’s asset until the loan is paid off. Therefore, if borrowers are unable or unwilling to obtain adequate insurance on...

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2 min read

Are Your Loans Protected from Default?

Most people wouldn’t dream of owning a home without insurance, or even their car, because insurance provides protection against loss. And financial...

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3 min read

Three Simple Steps for Tracking Insurance

Lending institutions have a vested interest in the condition of collateral tied to loans. If the collateral is damaged to the point it isn’t worth...

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3 min read

Splitting up Account Ownership in Customer Relationship Management

Are you a fan of reading your Venmo feed? The Venmo feed gives you a small peek in how your friends and family spend their money. Venmo’s built-in...

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1 min read

Getting to Know: The Daily Detail Delinquency Report

At the end of 2018, a record 7 million Americans were 90 days or more behind on their auto loan payments. What does this mean for lenders? It means...

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1 min read

Using the Mass Loan Payments Screen to Process Multiple Payments

Most of the time, individual payments at your institution can be easily processed using the EZPay screen. However, in certain circumstances,...

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3 min read

Six Key Fields in Credit Reporting

GOLDPoint Systems automatically sends a transmission to the credit repositories each monthend detailing account activity. We can send transmissions...

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3 min read

Are You Using Your Testing Environment to its Full Potential?

GOLDPoint Systems provides a testing environment to each client. This testing environment is a replica of actual loans on your system.

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3 min read

Lenders Guide to Marketing to Millennials: Instagram Stories

Instagram officially has over a billion active users. And if we’ve learned anything over the past couple of years, it’s that the combination of...

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3 min read

Calculating Loans Based On Budget May Be More Attractive For Borrowers

More and more banks and credit unions offer monthly budget planning tools as a free service to their account holders. Could it be that budgets are...

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GOLDPoint Systems GAIN 2019

2 min read

GAIN 2019 Wrap Up

Thanks to everyone for traveling to GOLDPoint Systems’ annual GAIN User Conference March 13-15 in Provo, Utah. It was great meeting so many of you...

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Set Up Recurring Payments to Increase Credit Scores

1 min read

Recurring Payments Can Help Borrowers Boost Credit Scores

Good job, America! For the past 8 years, the average credit score for Americans has improved. It’s a great indicator of a good economy.

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2 min read

Getting To Know: Loan Patterns

One of the critical features of our Loan Servicing software is that you can service any of our products, in any state. And while that means a lot of...

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1 min read

Dealers: An Integral Part of Lending Institutions

Did you know that our software supports lending institutions that during the busiest season of the year have been known to write checks for more than...

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4 min read

Best Practices: Examining Card Logs Everyday will Help with Faster Recovery

Last week we discussed the basics of allowing credit/debit card payments, and how our system can handle any type of card payment transaction your...

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Notifications by Text Alert when Card on File Expires

4 min read

Sending a Text When Card on File Expires

For my kids’ school lunch program, I have a debit card on file in their online payment portal that debits my card $30 every month. I hadn’t looked at...

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3 min read

Allowing Payments Via Debit Card May Be of Benefit to Your Institution

Your institution may have many good business reasons for not allowing borrowers to make payments using debit cards. For one, allowing debit card...

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Suggesting smaller regular payments may increase borrower payments

1 min read

Suggest Smaller Amounts to Increase Likelihood of Borrower Payments

Life's not easy. That’s a statement we have all understood when things weren’t going our way. Losing a job, car problems, marital problems,...

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1 min read

Tax Return Season: How to Use Another Account for Payments in EZPay

Tax return season is here, which may be a very busy time for your institution. It’s also a time when many borrowers catch up on debts by making large...

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2 min read

Getting to Know: No Advance Payment

GOLDPoint Systems has many possible payment transactions. We have so many, that you may not be aware of payment transactions available for use. In...

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Collection queues loan servicing

4 min read

Common Setups for Collection Queues

Collectors and employees at your institution use Collection Queues to contact borrowers concerning specific activity (or non-activity) on accounts....

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5 min read

15 Things Lenders Can Do With The GOLDPoint API

What lenders can do with an API: Improve online application Integrate with a credit bureau Instant approval Real-time processing E-Signatures Direct...

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4 min read

Record 7 Million Americans Are Behind In Car Payments

The Federal Reserve Bank of New York recently reported that a record 7 million Americans are behind on their auto payments, according to Business...

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3 min read

What Can You GAIN?

What is GAIN?

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2 min read

Keep Your Data Accurate, Safe And Secure With GOLDPoint

Here at GOLDPoint, we take data security seriously. We understand that in this digital age, online security is at the forefront of everyone's mind....

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2 min read

Auto-Decisioning Can Help With Fair Lending Practices

I remember the first time I bought my first car. My dad was a car dealer, and he helped me find financing through Ford Motor Credit. They even sent...

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investor-backed loans

3 min read

Taking Out The Hassle of Procuring Investor-Backed Loans

Financial companies like yours have been so successful over the past 15 years (we know—we’ve tracked the phenomenal growth of our companies) that...

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3 min read

Deferments And Due Date Extensions

In the finance industry, being able to collect on accounts and keep delinquency down is crucial to maintaining a good line of credit with your...

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e-signatures

2 min read

Electronic Signatures: Your Borrowers Will Thank You

Last year I refinanced the mortgage on my home. When I initially bought my home as a first-time home buyer in 2004, my eyes grew tired and heavy from...

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Mail Merge Letters

3 min read

Creating Mail Merge Letters From Collection Queues

Mail Merge letters are an important part of collection efforts. If an employee can't reach a borrower through calling or texting efforts, they can...

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EZPay

3 min read

Understanding EZPay Options: Recurring Payment Use Days Before

The EZPay screen in CIM GOLD offers users several options when setting up recurring payments. Perhaps your customers want to pull their recurring...

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3 min read

The GOLDPoint API: Elevate Your Borrower Experience

No two lenders are the same; this is something we have learned after processing billions of dollars in lending transactions and helping lenders...

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Watermark #1

3 min read

New Vaulting Service for Watermarks

GOLDPoint Systems is making major enhancements to File Services Plus in order to comply with government regulations laid out in the Uniform...

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3 min read

5 Ways to Create a Better Borrowing Experience

Today’s empowered borrowers have clear expectations about what they want in a lender. They are increasingly accustomed to a personalized digital...

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2 min read

Software Lends a Hand in Loan Servicing

According to the Federal Reserve’s recent consumer credit report, US consumer debt rose in October by the most in 2018, indicating that Americans are...

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PP #1

2 min read

Promised Payments

Tracking Collection Efforts Nudging borrowers to make payments is a necessary part of the lending process. Sometimes a soft reminder works best....

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2 min read

4 Ways to Overcome Employee Resistance to New Software

There are plenty of issues you expect after opening a business or getting promoted to manager. Unfortunately, few of us foresee or prepare for...

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4 min read

Truths Regarding Data Conversions

Whether you are considering making a change in financial software or you are anticipating an acquisition, one of the primary considerations in a...

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lendmark

1 min read

Lendmark Press Release

Lawrenceville, GA September 10th, 2018 -- Lendmark Financial Services, today announced the signing of a five-year agreement with GOLDPoint Systems...

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2 min read

Government Shutdown: Hardship Deferments and Tracking Collection Efforts

There’s no doubt this Government Shutdown will likely have negative consequences on some of your customers. Missing a few paychecks would be hard on...

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1 min read

"Speed Up" with CIM GOLD Version 7.9.3

The Internet has transformed our brains into being virtual Mario Andretti’s. With all our tech gadgets, we want it faster, faster, faster. Remember...

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1 min read

New Screen for Printing Funding Checks

We have created a new Check Printing function in the Loans system in CIM GOLD version 7.9.3. This new Check Printing feature allows institutions to...

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2 min read

Differing Automatic Recurring Payments

Setting up automatic ACH recurring payments is an excellent way for both borrowers and institutions to ensure payments are made on a timely basis....

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3 min read

Daily Processing

GOLDPoint Systems is pleased to announce that we are in the final preparation stages of our new 7-day-a-week processing. Seven-days a week, 365 days...

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2 min read

The Over/Under on New FPRA Calculations

I’ll wager a safe bet that you haven’t thought about the Over/Under Report lately, have you? Well, with the new recurring payment options available...

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4 min read

Improving Facebook Ads for Lenders

As familiar as we are with Social Media you would think it would be easier to understand how to run successful ad campaigns on Facebook, Twitter, or...

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2 min read

What Makes GOLDPoint Systems' Software Training Different?

GOLDPoint Systems is committed to helping our clients understand and maximize the potential of our software to grow their business.

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6 min read

8 Ways to Utilize Instagram for Lending

Why Lenders Should Use Instagram: Increases your Interactions with borrowers Instagram Ads Helps you target Millennial's Drives brand awareness...

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2 min read

How to Get More Online Loans

We live in a fast-paced world filled with convenience and options. If you don't offer what people want, they will quickly leave and find it...

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2 min read

Integrations: Solutions by Text

Solutions by Text is a division of a 23-year-old full-time consulting firm. Created with the intent to help streamline client communication and...

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