Loan Servicing Software to Meet Your Complex Servicing and Collection Needs
Today's lenders expect their lending software to adapt to their needs. Our browser-based loan servicing software is dependable, adaptable, and tailored to your specific loan processes. With intuitive drag-and-drop functionality, you can effortlessly configure and customize the system to meet your unique loan servicing roles. Worried about growth? Our system scales seamlessly with your expanding business operations. And rest assured, every modification is meticulously tracked, ensuring a transparent audit trail throughout the loan management process.
Loan Payment Options
Our loan payment options are diverse and convenient, allowing us to accept payments via cash, check, card payments, ACH and lockbox. Through API integrations, electronic payments can be scheduled in real time within the loan servicing software. Flexible payment options allow payments to be scheduled to meet the needs of your customer. Our payment waterfall offers customizable options to determine the timing and order of the individual payment components.
Customer Loan Payment Portal
Our integrated white-labeled Customer Payment Portal enables customers to view loan servicing information, review e-statements, make immediate or scheduled loan payments, access and upload documents to our document repository and apply for loans. Additionally, apps can be available for download from the Apple App Store and Google Play Store. Payment options such as Venmo, PayPal, Apple Pay and Google Wallet will be available in 2025 through the payment portal.
Electronic Notifications
Our loan servicing software enables immediate communication with borrowers via text or email within the application. You can easily schedule marketing or collection campaigns in bulk. Each notification is logged, so all electronic notifications are available in one central location for review. For those who prefer using traditional mail, letters can be easily configured through our document management system. Bulk statements and letters can be easily sent to a third-party print warehouse via scheduled transmission for additional distribution management.
Amortization and Refunding
Effectively manage precomputed interest refunds using methods such as the Rule-of-78s or amortize interest, commissions, prepaid fees, and FAS costs to your General Ledger on a daily basis. We support a variety of refund and earnings methodologies to ensure compliance with regulatory standards and financial requirements.
Electronic Loan Portal
Our electronic loan portal provides secure access to loan accounts and information for investors, attorneys, and other authorized third parties specifically assigned to view the account. Users can conveniently access account information, customer data, collection notes, transaction history, and documents using a web browser.
Credit Reporting and Bankruptcy
GOLDPoint automatically reports to the three major credit repositories. We actively participate in the Consumer Data Industry Association (CDIA) meetings to stay informed about the latest developments in credit reporting. Our integration with LexisNexis enhances bankruptcy tracking and management, significantly reducing the time and effort required for you to track and update bankruptcies.
Pooling of Assets with Securitization Options
Over $18.2 billion in outstanding loans have been securitized on our system. Our securitization services enable the generation and tracking of loan activity across multiple investors, with the capability to produce customized reports on a daily basis. Our platform allows for the efficient securitization of loan pools and top offs using our upload feature. We can even create custom borrowing-base certificates tailored to meet the specific requirements of your financial institutions.
Reporting
GOLDPoint comprehensively addresses your reporting needs, offering a range of services including statistical reports, trial balances, amortization reports, and activity logs. Our reporting application provides access to real-time statistical information and scheduled reports. If that is not sufficient, you can also create custom extracts using our comprehensive reporting database.
