The Latest Loan Software Updates From the Premier Fintech in the Lending Industry
We've had hundreds of new releases and updates in the past few years. Here's a highlight of the more significant developments:
Lending Engine Servicing
Our browser-based loan servicing software is reliable, flexible and customized to your specific loan processes. Featuring intuitive drag-and-drop functionality, it allows you to effortlessly personalize the system to suit your unique servicing roles.
Concerned about growth? Our system scales concurrently with your expanding business operations.
InfoCapture - Document Upload Portal
Our document upload portal enables customers and branch personnel to easily upload documents and photos of collateral directly to the loan application using a smartphone, tablet or computer.
Ask Robert AI
Anyone currently live on our system knows and is grateful for Robert. He's our gracious know-it-all when it comes to using our system, troubleshooting and answering questions for clients. He's been busier than usual lately, so we developed an AI to help him answer questions and be more available. Ask Robert! is available 24/7 in the bottom right corner of any of our website pages. If you have any questions, please try Ask Robert! first. We'd love to know what you think of him.
GOLDTrak Online (GTO)
Affectionately called GTO by its users, this browser-based origination powerhouse can be used to complete every step of the loan origination process.
GTO communicates with the Automated Workflow Engine (AWE) and integrates its decision-making processes (in fact, AWE functionality is a requirement for using GTO).
GTO also communicates with the Document Engine to integrate your institution’s origination docs with your applications.
Document Engine
Our document management system, Document Engine, empowers institutions to create and manage document templates and packets within the GOLDPoint Systems® suite of applications, including the loan origination and loan servicing systems. This browser-based application serves as a comprehensive solution for all your document management needs.
Consumer Application
Among the top features in our new Consumer Application is our one-of-a-kind ancillary product tool, which allows consumers to purchase add-on products (like loan insurance) within their loan application process, with accurate price quotes and disclosures provided to the applicant in real time.
Global Tables
This new web app streamlines the process of creating, editing, viewing, importing, exporting, and deleting evaluation and data tables. These tables can then be easily used in other GOLDPoint programs, most notably the Automated Workflow Engine.
The Automated Workflow Engine (AWE)
The AWE is a web-based service that allows your institution to fully customize automated processes - called engines - that define parameters for accepting, rejecting, or otherwise responding to loan applications.
Read all about it: Welcome to the Automated Workflow Engine
Help Center: Customer Support
This new and improved website serves as the repository for all GPS help documentation and boasts improved searching, navigation and expanded resources for helping users get the information they need
If you need help: Welcome to the Help Center
Pay-By-Text
Your institution can now offer customers the option to make loan payments by text. We've partnered with a trusted 3rd-party text payment provider for seamless integration and compliant communications.
Instant Funding to a Debit Card
Thanks to another flawless integration with a trusted 3rd-party provider, your institution can now fund customer loans directly to their eligible debit or pre-paid card.
See: How Our Partnership with REPAY Allows for Instantly-Funded Loans
Loan Portal
This simple, web-based application allows investors of your institution's security-backed loans to view information about the loan accounts they are funding.
Third-Party Underwriting
GOLDTrak PC now allows for third-party underwriting services. Third-party underwriting is any loan that is completely or partially originated, processed, underwritten, packaged or funded by a lending institution separate from the seller.
OFAC Overhaul
GOLDPoint has overhauled its OFAC search screen and reporting setup. The new and improved version of the Miscellaneous > OFAC Search screen includes system history of previously run searches as well as improved implementation of all United States security lists. The new and improved version of the OFAC Report (FPSDR338) consolidates the functions of all previous reports into one report.
Alternate Recurring Payment Frequencies
GOLDPoint Systems has implemented functionality that allows your institution to set up recurring payment schedules that differ from the loan frequency. For example, let's say a customer's loan frequency is monthly but they want to make multiple smaller payments each month. To accommodate this customer, you can now set them up with recurring payments on a weekly, bi-weekly or semi-monthly basis.
Digital Notifications in a Digital Age
In the modern digital landscape, effective communication across multiple channels is crucial for fostering existing customer relationships and capitalizing on new opportunities.
Customer Payment Portal & Mobile App
Experience the Customer Payment Portal, now seamlessly integrated with the powerful features of a mobile application, offering unparalleled convenience and accessibility.