To succeed in today’s competitive financial landscape, lenders must be able to offer smooth, intuitive experiences for users while also maintaining a strong, reliable backend system. This balance is especially important in loan management systems, where software must empower employees and borrowers without compromising stability, performance or compliance.
GOLDPoint Systems (GPS) software combines a clean, user‑friendly interface with a powerful, API‑driven backend that supports you and your customers at every step of the loan servicing process. GPS clients service their customers faster, train employees more efficiently and maintain higher standards of service thanks to this combination.
Why User Experience Matters
A streamlined user interface is more than just visual preference. It directly affects productivity, accuracy and borrower satisfaction. GPS has spent over two decades refining products that make common tasks easier for its clients’ employees. Our products, particularly our suite of Lending Engine applications, make complex loan workflows feel intuitive.
The Perks of a Strong Backend
Loan servicing is, to put it mildly, complicated. Our system needs to manage loan data, process payments, maintain system security and compliance, and track different requirements and restrictions across multiple states. Luckily for our clients, GPS software is built on a robust, API‑driven backend that enables:
- Real‑time communication between our various products
- Automated underwriting and decisioning
- Secure data processing across more than 27 million serviced loans
- Extensive third‑party integrations (over 200 connections and growing!)
A common concern is that improving the user interface may require sacrificing advanced features. Rest assured that GPS has a long history of success, offering its clients the best of both worlds. Those advanced features will continue to exist, but with a simpler intuitive process for the employee to navigate.
Making it Easy on Your Employees
Training new hires is already a challenge. Why make it even harder with unintuitive software? GPS products are highly customizable, including the restriction of fields and screens based on job responsibilities, which guarantees that your employees are only seeing what they need to see and going where they need to go.
Put us to the Test
Institutions who want to adopt or migrate to GPS services can rest easy knowing that the process will be fast and the transition will be painless. Reach out today to schedule a demo and see how our services can take your company to the next level of success, productivity, and efficiency!
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