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Charles Burnett

Charles Burnett has been a technical writer at GOLDPoint Systems since 2014. Charles spearheaded the creation of the Help Center and specializes in managing it as well as documentation for CIM GOLD (our loan servicing software). When he’s not working, Charles is going on adventures with his wife and two children.

GILA Loans

1 min read

What Are GILA Loans?

If you spend any amount of time looking over GOLDPoint Systems documentation, you’ve probably come across the term GILA Loan once or twice. But what exactly IS a GILA loan?

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Photo by Lukas: Pexels

3 min read

GOLDPoint Systems’ 2023 In Review: Last Year’s Development Highlights

2023 was a big year for GPS and its clients. We continued the march towards our all-Web future, servicing a ton of loans and making our client...

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Photo by Song Kaiyue

1 min read

Tips and Tricks for Reducing Slowdown in CIM GOLD

Do you ever find yourself working in CIM GOLD and thinking it feels…sluggish?

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Photo by Andrea Piacquadio

2 min read

If You Aren’t Using This Customer Search Option, You Absolutely Should

Sometimes, I struggle to come up with ideas for these blog posts. Other times, an idea drops into my lap so perfectly and with such obvious urgency...

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GOLDPoint Systems GOLDTrak Online GTO

2 min read

Welcome to GOLDTrak Online

As GOLDPoint Systems (GPS) continues its journey towards a fully web-based future for its products, the functionality offered by The Lending Engine...

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pexels-yan-krukau

2 min read

Fast and Easy Mnemonic Lookup in the Help Center

Four years ago, we published a small series of blog posts discussing tips and tricks for navigating DocsOnWeb, our old help documentation website....

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Pexels Monstera

1 min read

Welcome to GOLDPoint’s Expanded Loan Portal

In the complex modern lending industry, supplemented as it is with vendors and investors, institutions that service customer loans regularly need to...

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Thirdman Pexels GOLDPoint Systems updates

2 min read

What’s New or Core Update? The Lowdown on GOLDPoint’s Monthly Releases

GOLDPoint Systems prides itself on being the best in the business, and communication is an important part of maintaining that credibility. After all,...

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GOLDPoint Systems Product Catalog

1 min read

Yes, We Can Do That: A Highlight of GOLDPoint Systems’ Product Catalog

GOLDPoint Systems has been around since 2005. Over the last 18 years, the needs of our clients and the demands of the industry have pushed us to...

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Photo by cottonbro studio

2 min read

GOLDPoint Systems’ 2022 In Review: Last Year’s Development Highlights

2022 was a big year for GPS and its clients. Bigger and bolder steps were made towards our all-Web future. In the meantime, we serviced a ton of...

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Photo by Tamás  Mészáros: https://www.pexels.com/photo/photography-of-library-room-12064/

1 min read

GOLDPoint University Joins the Help Center Family

Earlier this year, we discussed our efforts to make the Help Center even more helpful by infusing it with more task-based, How To-style...

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Cottonbro - Pexels

2 min read

You're Invited to the DocsOnWeb Retirement Party!

You will be missed. Kinda. Not really.

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