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Cindy Fisher

Director of Technical Communication at GOLDPoint Systems. I've worked at GOLDPoint Systems for more than 15 years. I love this company and my job. If they didn't pay me, I would still probably do this job, that's how much I love it. (But don't tell my manager that, for Pete's sake!)

adult-beard-business-2102415

2 min read

Getting To Know: Loan Patterns

One of the critical features of our Loan Servicing software is that you can service any of our products, in any state. And while that means a lot of flexibility for our clients, it can be a little tricky.

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beach-jet-ski-nature-50911

1 min read

Dealers: An Integral Part of Lending Institutions

Did you know that our software supports lending institutions that during the busiest season of the year have been known to write checks for more than...

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4 min read

Best Practices: Examining Card Logs Everyday will Help with Faster Recovery

Last week we discussed the basics of allowing credit/debit card payments, and how our system can handle any type of card payment transaction your...

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Notifications by Text Alert when Card on File Expires

4 min read

Sending a Text When Card on File Expires

For my kids’ school lunch program, I have a debit card on file in their online payment portal that debits my card $30 every month. I hadn’t looked at...

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bank-banking-blue-50987-1

3 min read

Allowing Payments Via Debit Card May Be of Benefit to Your Institution

Your institution may have many good business reasons for not allowing borrowers to make payments using debit cards. For one, allowing debit card...

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Suggesting smaller regular payments may increase borrower payments

1 min read

Suggest Smaller Amounts to Increase Likelihood of Borrower Payments

Life's not easy. That’s a statement we have all understood when things weren’t going our way. Losing a job, car problems, marital problems,...

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accounting-analytics-balance-209224

1 min read

Tax Return Season: How to Use Another Account for Payments in EZPay

Tax return season is here, which may be a very busy time for your institution. It’s also a time when many borrowers catch up on debts by making large...

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payments blog 2

2 min read

Getting to Know: No Advance Payment

GOLDPoint Systems has many possible payment transactions. We have so many, that you may not be aware of payment transactions available for use. In...

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Collection queues loan servicing

4 min read

Common Setups for Collection Queues

Collectors and employees at your institution use Collection Queues to contact borrowers concerning specific activity (or non-activity) on accounts....

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4 min read

Record 7 Million Americans Are Behind In Car Payments

The Federal Reserve Bank of New York recently reported that a record 7 million Americans are behind on their auto payments, according to Business...

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2 min read

Auto-Decisioning Can Help With Fair Lending Practices

I remember the first time I bought my first car. My dad was a car dealer, and he helped me find financing through Ford Motor Credit. They even sent...

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investor-backed loans

3 min read

Taking Out The Hassle of Procuring Investor-Backed Loans

Financial companies like yours have been so successful over the past 15 years (we know—we’ve tracked the phenomenal growth of our companies) that...

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e-signatures

2 min read

Electronic Signatures: Your Borrowers Will Thank You

Last year I refinanced the mortgage on my home. When I initially bought my home as a first-time home buyer in 2004, my eyes grew tired and heavy from...

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