What Are GILA Loans?
If you spend any amount of time looking over GOLDPoint Systems documentation, you’ve probably come across the term GILA Loan once or twice. But what...
1 min read
Cindy Fisher : March 21, 2019
Tax return season is here, which may be a very busy time for your institution. It’s also a time when many borrowers catch up on debts by making large one-time payments. Still other borrowers may ask a relative, such as grandma or grandpa, to make their loan payment this month, with the promise of giving them their tax return next month.
Question is: does our software allow for someone other than the borrower to make a payment? Yes, our software can do that with one big caveat: as long as your institution allows it. Your institution’s policies and procedures must be followed in these instances, but if the proper identification or other procedures mandated by your institution are followed, then this topic explains how to take a payment using another source other than the borrower.
Before you can allow for these types of situations, GOLDPoint Systems must set up the EZPay Non-Signer option in the EZPay IMAC table. Once that option has been set up, the Other Payment Account field is displayed on the EZPay screen, as shown below.
Any payment information that is entered using the Other Payment Account option is not saved on the system.
The following steps explain how to take an ACH payment from an alternate source.
Tip: If you hover over the ?, a picture of a check will be displayed highlighting where to find the routing number and check number, as shown below:
The system will process the payment accordingly.
For more information on EZPay, see the EZPay User’s Guide in DocsOnWeb.
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