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Cindy Fisher

Director of Technical Communication at GOLDPoint Systems. I've worked at GOLDPoint Systems for more than 15 years. I love this company and my job. If they didn't pay me, I would still probably do this job, that's how much I love it. (But don't tell my manager that, for Pete's sake!)

3 min read

What is the Payment Application and Why You Should Care

Most borrowers understand they must meet the minimum payment amount by the payment due date, or their account may incur a late charge. However, what some borrowers don’t understand is that outstanding late charges or miscellaneous fees may be...

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3 min read

Eight Keyboard Shortcuts for CIM GOLDTeller that You’re Sure to Use

CIM GOLDTeller® is GOLDPoint Systems transaction application that allows quick processing of loan payments, deposits, withdrawals, and any other...

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3 min read

Customer Contact: Tools to Help Turn Lookers Into Buyers

Consumers don’t always rush into opening a loan. Most times, they will do some research and ask around before opening a loan. They will likely view...

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2 min read

One Cool Little Trick to Compare Potential Loans

Every lending institution knows that this is the time of year to ask borrowers if they would like any additional cash for the holidays, or whether...

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4 min read

A Few “Favorite Things” to Make Your Job a Little Better

“Favorite Things” lists are popular this time of year, just ask your kids. But let’s be honest: adults have “favorite things” lists, too. How about...

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3 min read

Best Practices: Condense PDFs Before Attaching in File Services Plus

This series explains the best practices for uploading images and documents in File Services Plus (FSP). This topic describes how to resize PDF files...

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3 min read

Best Practices for File Services Plus: How to Resize Photos in Bulk

This series explains the best practices for uploading images and documents in File Services Plus (FSP). This topic describes how to resize PDF files...

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3 min read

Three Important Factors When Uploading into File Services Plus

File Services Plus is an easy-to-use tool for uploading and saving all your files and documents connected with loan and deposit accounts. You can...

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3 min read

Three Reasons You Should Update to the Newest Version of CIM GOLD

Right before things get really busy around your lending institution this upcoming holiday season, GOLDPoint Systems has released CIM GOLD version...

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4 min read

Five Ways Our System Helps You Be TCPA Compliant

The Telephone Consumer Protection Act was enacted in 1991 by the Federal Communications Commission. This act was passed long before cell phones had...

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6 min read

Important Dates Released for Timely IRS Reporting

Death and taxes, they say, can never be avoided. We can’t help you much with the former, but we can help you with the latter. GOLDPoint Systems wants...

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4 min read

A Crash Course on Account History

Don’t know much about history? Well, you’ve come to the right place. Account history can be as big a subject as U.S. History. Nah, that’s not true....

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