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Cindy Fisher

Director of Technical Communication at GOLDPoint Systems. I've worked at GOLDPoint Systems for more than 15 years. I love this company and my job. If they didn't pay me, I would still probably do this job, that's how much I love it. (But don't tell my manager that, for Pete's sake!)

Tips to understand customer payoffs

3 min read

Understanding Customer Payoff Quotes

Payoff quotes are an integral part of lending. Most customers need a payoff quote from a previous lender before opening a new loan for another purchase, such as a loan for a newer car. They need the payoff quote, so the new lending institution can...

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4 min read

How to Resolve the Payoff Error Message in CIM GOLD

Intended audience: Current clients and testers of GOLDPoint Systems

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2 min read

A Window into How Two-way Texting Works on GOLDPoint Systems

A tutorial on texting seems like a waste of time. We all know how to text, right? But what if you are a collector using GOLDPoint Systems software,...

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loan calculation methods for loans

4 min read

Five Interest Calculation Methods Important to the Lifeblood of Loans

I remember being in Mr. Harrison’s 6th grade math class when he described interest to us. He said that if we had a 30-year mortgage and took all 30...

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Guide to Conventional Loans

18 min read

An In-Depth Guide to Conventional Loans

Loans can be categorized with one payment method. Our system allows seven possible payment method codes. Payment method codes determine how interest...

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How to calculate line of credit revolving loans

4 min read

Calculating Average Daily Balance for Line-of-Credit Revolving Loans

GOLDPoint Systems categorizes loans once they’ve been opened into seven different payment methods. The payment method determines how to calculate...

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3 min read

Credit Reporting in the Age of COVID-19

After three months trying to wrap our proverbial arms around this COVID-19 pandemic (at a safe distance, of course), most institutions understand by...

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Set up account relief GOLDPoint Systems

4 min read

Four Ways to Record Account Relief Using GPS Software

Your institution is likely fielding an increased volume of calls from borrowers out of work or with reduced paychecks asking if there is any way they...

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4 min read

Taking the Hassle Out of Returned Payments

Payments that are returned due to non-sufficient funds are one of the most frustrating issues your institution deals with. Payments need to be...

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Fair Isaac FICO Credit score model

4 min read

Five Reasons to Not Be Afraid of FICO’s New Credit Model

Need something to worry about other than the Coronavirus? How about the FICO® credit score changes that go into effect later this year.

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Report settings for transactions

4 min read

3 Report Settings to Consider in Searches for Specific Transactions

Transactions are the lifeblood of a loan. Without transactions, the loan stagnates and does nothing. Transactions are the means by which funds move...

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7-day loan processing

2 min read

7-day processing: What about payments due on Sundays?

We hope by now you are enjoying 7-days-a-week processing. It’s been a year since our company completely revamped our system to process loan servicing...

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3 min read

Understanding the Three Fee Types and How They Are Applied

Not all fees applied on a loan are the same. In fact, fees can vary widely in how they are applied, how they are paid, and how they affect the loan....

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