Welcome to GOLDPoint’s Expanded Loan Portal

In the complex modern lending industry, supplemented as it is with vendors and investors, institutions that service customer loans regularly need to provide third-party users with access to pertinent loan information. During the carefree innocence of February 2019, we introduced the Investor Portal app as the GOLDPoint Systems method for addressing this need.

Loan Portal Updates

Over the last 4 years, however, the app has evolved and expanded so much that we thought it would be a good idea to revisit and reintroduce it. The new and improved Loan Portal app has been overhauled with more tabs and fields. The vast majority of these tabs and fields are now individually customizable so the app can be designed hyper-specific to your institution’s particular needs. This means that third-party users will only see exactly what you need them to see, and you can guarantee a firm hand on law and regulation compliance.

Information Security

To ensure the security of your customers’ information, your institution uses the Security apps in the Lending Engine to provide third-party users with login credentials (and branch/account restrictions) for the Portal. Once a user logs in, the Portal provides them with read-only access to account information as maintained in CIM GOLD (our loan servicing software). As the account is updated in CIM, it will also be updated in the Portal. What this means for your institution is:

• Only users authorized by your institution can use the Portal.
• Users can only view account information pertaining to them.
• Third parties do not require access to your institution’s secure servers or software.
• Authorized users can access this information anytime, anywhere, as long as they have an internet connection.
• The information provided in the Portal is up-to-date.

Once they have been granted access, third parties will find the Portal as user friendly as it is useful. The list of accounts on the main screen can be filtered by various criteria and a comprehensive overview of each individual loan is available at the click of a button.

This overview includes:

• General loan information including balance, payments, interest, and insurance
• Customer/borrower information including address and employment
• Credit reporting information
• Collateral information
• Information about past due payments and late fees
• Bankruptcy information
• Loan transaction and disclosure history
• Collection comments on the loan
• Documents and images attached to the loan account

The GOLDPoint Systems Loan Portal is an essential tool for streamlining your institution’s relationship with investors, vendors, and other third parties. Contact your GOLDPoint Systems account manager for more information about setting up your Portal today.