Instant notifications can be sent within the application for real-time communication with your customers. Additionally, marketing and collection campaigns can be easily configured within the system to send notifications automatically on scheduled dates.
Scheduled vs Immediate Notifications
How Do I Control What Messages My Users Send to Customers?
Utilizing templates ensures consistency and eliminates the need for free form typing of messages to customers. If a user responds to a message, the system can be configured to facilitate further active communication.
New Way of Payment
Users can make payments directly within the system using text messages from their smartphones. By sending simple commands via text, immediate payments can be posted to their accounts based on their preferred electronic payment method. This feature provides your customers with a quick and effortless way to pay their loans without having to access a customer web portal or walk into a local branch.*
*Requires integration with Solutions by Text
