GOLDPoint Systems Fintech Blog

In any industry, attracting new customers can be difficult. For example, did you know that 97% of potential loan applicants fail to complete their online forms? This could be for a variety of...

In today’s marketplace, you need to be agile. Your customers’ needs and preferences are constantly changing and you need to be able to adapt along with them. This is where using GOLDPoint Systems'...

Your customers put their money in your hands, and often their bank accounts. They also routinely give you sensitive information like their Social Security number and driver’s license. All of this...

In the modern era, where payments can be made online and using a smartphone, you may wonder if phone systems are outdated or even needed by your customers. But how are your customers making payments?

Everyone knows that the key to any great relationship is communication. And the finance world is no exception. To create great relationships with our customers, we need to be great at communicating....

In our fast-paced online world the difference between success and failure can be less than a minute. A mind-blowing YouTube video might never be seen if it takes more than a minute to load. An Amazon...

While Black Friday shopping in November of 2020, I stopped into a well-known women undergarment store that shall remain nameless. The helpful teller asked if I wanted to open a credit card that day...

On October 30th, the Consumer Financial Protection Bureau (CFPB) issued the first part of its long-overdue Debt Collection Practices final rule, which clarifies unfair practices by debt collectors...

Did you know that our U.S. military personnel are between 2- and 10-times more likely to have delinquencies or defaults on their credit reports in the six months after leaving active service compared...

Reasons to Update Your IVR:

Maybe you’ve been one of the lucky individuals who has received a text or email recently, allegedly from your bank, letting you know that some strange activity has occurred on your account. If you...

If we’ve learned anything from the recent pandemic, we’ve learned that you can do a lot of things remotely. We can use Zoom to have “face-to-face” meetings. Our kids can do lessons online. We can use...