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Charles Burnett

Charles Burnett has been a technical writer at GOLDPoint Systems since 2014. Charles spearheaded the creation of the Help Center and specializes in managing it as well as documentation for CIM GOLD (our loan servicing software). When he’s not working, Charles is going on adventures with his wife and two children.

Gold Point Systems Help Center How To

2 min read

GOLDPoint’s Help Center: Now With More “How To”

Now that the Help Center is up and running for GOLDPoint Systems and its clients, the documentation team has been able to focus its long-term efforts on other ways to improve your help-seeking experience. One particularly exciting improvement in...

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Automated workflow

2 min read

Welcome to the Automated Workflow Engine

Not to brag, but GOLDPoint Systems has underwritten 44 million loan applications over the years. That’s a lot, and even dividing up that number among...

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Photo by Clay Banks on Unsplash

1 min read

What Are Institution Options, Anyway?

If you’ve spent any amount of time looking through our help documentation, you may have noticed that the phrase “institution option” comes up a lot....

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Photo by Glenn Carstens-Peters on Unsplash

2 min read

Checklists: The System Remembers So You Don’t Have To

Whether you have new employees in training or seasoned employees with a lot on their plate, it’s always helpful to have resources that prevent...

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Photo by Kaleidico on Unsplash

3 min read

2021 in Review: The Past Year’s Development Highlights

At GOLDPoint Systems (GPS), we are constantly improving our products to meet the needs of our clients and an ever-innovating industry. We pride...

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Photo by Pavel Danilyuk: https://www.pexels.com/photo/person-in-white-long-sleeve-shirt-holding-white-paper-7654585/

2 min read

Reporting Sold Loans to Credit Repositories

December. The year is winding to a close and your institution’s employees are becoming increasingly scarce in the wake of holidays and vacations....

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Instantly funded loans with Repay

1 min read

How Our Partnership with REPAY Allows for Instantly Funded Loans

GOLDPoint Systems (GPS) continually strives to find ways to make its services more convenient, versatile, and accessible. Sometimes, this effort...

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Photo by Olya Kobruseva: https://www.pexels.com/photo/person-writing-on-white-paper-7247407/

2 min read

Refreshers and Revisions on GOLDPoint’s Vaulting Service

A couple years ago, GOLDPoint Systems (GPS) introduced our Vaulting service to our clients. This feature, developed to be compliant with Uniform...

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GOLDPoint Sytems Help Center

2 min read

Welcome to the Help Center: GOLDPoint’s New Documentation Website

The GOLDPoint Systems (GPS) documentation team is excited to announce the launch of the Help Center, a new website designed to replace and improve...

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2 min read

The Show Must Go On: What We’ve Been up to This Past Year

It’d be nice if there was a big ol’ pause button our society could have pressed in early 2020, huh? “Well, this virus is looking like a pretty...

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2 min read

Charge-Offs: Not Fun, But At Least They’re Not Hard

This feels like a very cliché way to start a blog post lately, but this past year has been rough. There are very few aspects of everyday life that...

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2 min read

Applying Custom Alerts to Accounts will Help with Loan Servicing

One doesn’t need to work in the finance industry very long to realize how complicated everything is.

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1 min read

Collateral Doesn’t Have to be a Conundrum

When we say that GOLDPoint Systems strives to provide products to fit your institution’s every need, that commitment includes accommodations for...

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