GOLDPoint Systems Blog

Integrations: Solutions by Text

Written by Kim Collinsworth | September 13, 2018

Solutions by Text is a division of a 23-year-old full-time consulting firm. Created with the intent to help streamline client communication and leverage the power of SMS to develop advanced business solutions in the mobile space. Their goal is to show their clients how to leverage real-time SMS responses to reduce their costs and increase their earnings. Their strategy works for all clients, big or small because it is based off hard data and years of experience. They have something for everyone.

The world of compliance can be an intimidating place, but thanks to the help of SBT it doesn’t have to be. They provide their clients with industry guidance and best practice language to help them navigate the rules and regulations of texting compliance.

 

Integrating with SBT

Solutions By Text helps you customize a plan of action based on your business strategy. While your program is being built, their team of client consultants will help you fine-tune the SMS project plan. Throughout the process, Solutions by Text will train and educate you so you can execute compliance and build the most effective texting campaigns.

Their solutions are designed to be scalable and flexible so that they fit your needs and optimize your campaigns. Some other benefits they offer are:

Two-Way Texting:

Two-Way Texting provides instant communication between you and your clients. Whether you’re using this channel to answer questions, offering discounts or promotions, this tool provides customers with a real-time discussion.

Pay by Text:

Pay by Text is a phenomenal way to send out payment reminders. Text messages have a 94% open rate within the first 9 minutes, whereas paper mail statements can take 5-7 days for your clients to receive. And if that doesn’t convince you of the benefits of texting maybe these stats will:

  • 90% of people in the U.S. use a smartphone
  • 81% of adults use text messaging
  • Text message use is 21% higher than internet activity

API Integration:

Solutions by Text API is efficient for the user while also being scalable, thoroughly documented, and tied into the execution strategy. All you need to do is establish a connection once, and from there you can make all the changes you need.

Stop Safety Net:

This tool offers a layer of protection between you, your platform, and the borrower. It is a powerful built-in safety net to manage stops and provide you with peace of mind when it comes to compliance.

Verify by Text:

This award-winning tool was designed to confirm that the borrower owns the mobile device. It does this by adding a layer of consent.

Other Powerful Tools That SBT Offers:

  • Scalable SMS Gateway
  • Dual Delivery
  • Text Guard
  • KPI Dashboard

Solutions by Text designed everything with the efficiency and success of the client in mind. And whether your company is big or small, you can find great success by using Solutions by Text.

 

If you're not interested in using an integration, we (GPS) also offer a robust notifications system that lets you communicate compliantly with borrowers in real time. From texting to email and IVR, we can do whatever you need.