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Cindy Fisher

Director of Technical Communication at GOLDPoint Systems. I've worked at GOLDPoint Systems for more than 15 years. I love this company and my job. If they didn't pay me, I would still probably do this job, that's how much I love it. (But don't tell my manager that, for Pete's sake!)

Photo by Polina Zimmerman

4 min read

Make a Habit of Reading the Errors and Warnings in the Credit Report

Each monthend, our system runs credit reporting for every institution who reports accounts to the credit repositories (Equifax, TransUnion, Experian, etc.). As part of the credit reporting process, our system generates a summary report that shows in...

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Photo by fauxels from Pexels

3 min read

Teaching Moment: Bankruptcies Stop Immediate, Future, and Recurring ACH Payments

When a person files for bankruptcy, our system is designed to stop all current and future ACH payments that may be set up on the account. This is...

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3 min read

Credit Reporting Guidelines for Business Accounts When a Consumer is Liable

All fingers and toes crossed, the economy may now be fully on the rebound. Jobless claims have been on the decline, and indicators are looking up,...

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Evalutate customer payment

2 min read

Evaluating the Customer Experience When it Comes to Payments

While Black Friday shopping in November of 2020, I stopped into a well-known women undergarment store that shall remain nameless. The helpful teller...

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Late charges apply on Sunday seven day processing

2 min read

Seven-day Processing: Late Charges Can Now be Applied on Sundays

It was almost one year ago when I wrote the blog post about our system processing afterhours seven days a week…except when it comes to late charges....

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2 min read

What are Parameter Substitutions in General Ledger?

I like to think of a General Ledger system as a mini-bank…or a giant piggy bank with lots of different slots. Did you ever have one of those saving...

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Five ways to support military

2 min read

Five Things You Can Do to Support Our Military

Did you know that our U.S. military personnel are between 2- and 10-times more likely to have delinquencies or defaults on their credit reports in...

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2 min read

Why Special Comments Codes are Essential When Reporting Deferments in Credit Reporting

It seems the only two cheery subjects anyone wants to talk about these days are the U.S. presidential election and Covid-19. Dare this blog post...

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2 min read

Investor Portal and File Services Plus: A Marriage Made in Heaven

Some things just go together like peas and carrots.

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Photo by CoWomen on Unsplash

4 min read

How GOLDPoint Systems Helps with the CFPB Ruling on Small Dollar Loans

The Consumer Financial Protection Bureau (CFPB) recently released its final rule on small-dollar lending, where lenders were challenging the...

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Develop anti-phishing strategies

2 min read

Does Your Institution Have an Anti-Phishing Strategy?

Maybe you’ve been one of the lucky individuals who has received a text or email recently, allegedly from your bank, letting you know that some...

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3 min read

Understanding Precomputed Interest Loans

Precomputed interest loans are a popular method of lending for borrowers requesting less than a few thousand dollars for a loan term of less than...

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1 min read

Introducing a Great New Product to Help with Exception Handling

We have an easy-to-use product we’ve implemented into our deposit and loan servicing product, CIM GOLD®. This new product is called GOLD...

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