Internet and Telephone Account Access

At GOLDPoint Systems, we've tailored our remote products to help our clients effectively meet their customers' personal financial needs, now and in the future. Our remote products give your customers fast access to their accounts via the Internet. With our system your customers can quickly view account balances and past transactions without leaving their homes.

• Consumer Internet Access

  The Internet system allows you to offer your customers convenient access to all of their accounts at any time and in any place.

  Consumer Internet offers your customers many benefits, including the ability to do the following:

  • View all their accounts in a secured Web environment
  • Save paper by using eStatements
  • Print account summaries
  • View, print, and search loan histories
  • Make loan payments

• Consumer Telephone Access

  The GOLDPhone^® telephone account access system allows your customers to make balance inquiries, make loan payments, get rate quotes, and more, day or night, from a touch-tone phone.

  GOLDPoint Systems will tailor the GOLDPhone system to meet all of your needs. We'll help you make recordings, change options, and personalize tools, both at installation and in the future.

  With the GOLDPhone system you can:

  • Check loan balances.
  • Search payment history.
  • Make loan payments.
  • Use 24/7 customer support.
  • Access current rates.
  • Research and review all activity over the online log system.
  • Create reports to show account activity or system usage.
  • Receive calls transferred from GOLDPhone.
  • Create recordings in multiple languages.
  • Use the recordings provided or make special recordings to inform your customers.
  • Promote new products.