Collections
GOLDPoint Systems Consumer Lending has a full collection-tracking system with comments, codes as shortcuts, promise/broken promise tracking, and customized list queues, providing a better idea and understanding of your customer's payment patterns so you can better manage your portfolio.
Online Payments
Our software allows you to take and post a payment real-time while a collector is on the phone with the customer. Your customers can also initiate payments via the Web. This makes it easier for your customer to make a payment—increasing the probability of your business receiving prompt payments and lowering delinquencies.
Payment Collection Methods
GOLDPoint Systems allows a variety of ways to accept payments:
- Cash
Check- Lock Box
- Internet
- Phone
- Credit/Debit Cards
- ACH – Immediate, scheduled future, recurring, third-party origination
Automated Dialers
Our Collections System has the ability to generate contact lists and transmit them to your automated dialer to facilitate more customer contacts, faster. The contact comments can then be imported into the system for use by collectors and their supervisors.
Collector Productivity Tracking
You can determine which criteria define your collection lists.
- Accounts will fall into the most appropriate list, eliminating duplicates.
- Real-time updates made to manager's lists showing which accounts employees have contacted during the day.
- Employee performance monitored and tracked on a daily, monthly, and year-to-date basis.
Better tracking leads to better performance.
Solutions
Contact Us
We have GOLDPoint Systems representatives prepared to answer all of your questions.
1 (888) 477-0099
For sales inquiries:
Contact sales